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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dr Hazel Aberdeen, DC., LAc

September 20, 2025

5  out of  5
rating by Dr Hazel Aberdeen, DC., LAc
"Great Experience! The process was fast and easy. I worked with Dillon, who was knowledgeable, friendly and professional. And he gave me a great quote! He is definitely my ''Ambassador of Quan''."
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Jaybird Music

September 19, 2025

5  out of  5
rating by Jaybird Music
"Crystal Booth was an amazing agent to work with got us a quote and insurance lickedy split. To me she deserves a raise"
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Tamyia Weatherspoon

September 19, 2025

5  out of  5
rating by Tamyia Weatherspoon
"High recommend! The agent that took care of me was Mrs. Booth, she explained everything in detail about my policy. Me and my husband have been trying to get car insurance for a price we’re comfortable with. She helped us tremendously, answered every question, and was very professional. Thank you, I will definitely be recommending you to others."
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Mrs. Booth at Kimberly Taylor Insurance Agency provided you with detailed, family-friendly service and helped you find the best coverage for your home and family. It’s wonderful to know she made your experience easier and more comfortable. Welcome to our family—we truly appreciate your recommendations to family and friends and look forward to supporting you for years to come!"
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Destiny White

September 17, 2025

5  out of  5
rating by Destiny White
"Delicia was so wonderful to work with! We had a ball! Her energy was everything and it made me so comfortable and confident in knowing that I’m at the right place! Thank you so much Delicia!💕"
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Angel Warren

September 16, 2025

5  out of  5
rating by Angel Warren
"I would definitely recommend to everyone! My agent was Crystal Booth. She explained everything throughly. Any type of questions that I needed answers to were answered. I am a first time car buyer so everything was foreign to me. She help me understand and got me the best insurance! Thank you so much Mrs. Booth"
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Vernia

September 15, 2025

5  out of  5
rating by Vernia
"Very nice and helpful! I was thankful that she contacted me."
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Tieranee Hudson

September 15, 2025

5  out of  5
rating by Tieranee Hudson
"Dillon helped us so much with our insurance policies! Thanks!"
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Joyce Mccoullugh

September 11, 2025

5  out of  5
rating by Joyce Mccoullugh
"Crystal really made my experience a great one. She helped me find the best policy that fits my family. I would recommend this company to everyone."
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Gwendolyn Mabine

September 8, 2025

5  out of  5
rating by Gwendolyn Mabine
"Very friendly, courteous and knowledgeable, I had pleasant experience and would definitely refer this agency."
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bruce stockdale

September 3, 2025

5  out of  5
rating by bruce stockdale
"I needed a quote for my new home and Crystal Booth was able to help me the same day. Excellent customer service and great prices."
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Shay Jackson

August 22, 2025

5  out of  5
rating by Shay Jackson
"Best experienced I’ve Ever had. Any insurance needs they are great with handling. I would recommend them a 1000 times. Also thank you crystal booth for being a helpful and amazing agent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had the best experience with Kimberly Taylor Insurance Agency. Our team is dedicated to providing exceptional service for all your insurance needs, and Crystal Booth will be delighted to hear your praise. Welcome to our family – we look forward to continuing to serve you!"
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Anthony Payne

August 22, 2025

5  out of  5
rating by Anthony Payne
"My experience was great from start to finish. My insurance representative ( Delicia )was real professional, polite, understanding, and helpful. I recommend Kimberly Taylor's - State Farm Insurance company. As one of the best! Anthony Payne"
We responded:
"Thank you, Anthony, for your wonderful review! We're so glad to hear that your experience with Kimberly Taylor Insurance Agency was great from start to finish. Delicia will be thrilled to know she made such a positive impact with her professionalism and helpfulness. Welcome to our family, and we truly appreciate your recommendation of Kimberly Taylor's - State Farm Insurance. We're here for all your insurance needs!"
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Mary Williams

August 22, 2025

5  out of  5
rating by Mary Williams
"Crystal Boone is an extraordinary agent. I would highly recommend her for all your coverage needs."
We responded:
"Thank you for your kind words! We’re so proud to have Crystal Booth as part of the Kimberly Taylor Insurance Agency team. Her dedication and expertise truly make a difference for our clients. Welcome to our family, and we look forward to assisting you with all your vehicle, mortgage, and commercial insurance needs!"
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S Duffy

August 20, 2025

5  out of  5
rating by S Duffy
"I spoke with Crystal regarding changes made to my policy. She took her time and answered all of my questions. She was also very patient and made sure I had a clear understanding. She was personable and professional!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crystal provided you with patient, personable, and professional service while assisting with your policy changes. At Kimberly Taylor Insurance Agency, we’re committed to ensuring our clients feel confident and well-informed. We’re here for you anytime!"
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savannah

August 19, 2025

5  out of  5
rating by savannah
"great customer service and helps with any questions you have to ask ! be sure to ask for dillon if your looking for car insurance !!"
We responded:
"Thank you for your fantastic review! We're happy to hear that Dillon provided you with great customer service and was able to assist with all your questions. At Kimberly Taylor Insurance Agency, we're here to help with all your insurance needs. Welcome to our family, and don't hesitate to reach out anytime! "
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Tristen Moyer

August 19, 2025

5  out of  5
rating by Tristen Moyer
"Answered almost immediately. Spoke directly to customer service which was Mrs.delecia (I hope I spelled that right) easy to talk to, didn’t press anything extra on me. Was in and out with a quickness yet thorough. All around 8 minutes and I was set up and ready to go. Very affordable! Will definitely stay with them."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Delicia provided you with quick, thorough, and friendly service at Kimberly Taylor Insurance Agency. We're glad you found our vehicle insurance affordable and that the process was smooth and efficient. Welcome to our family—we look forward to serving you for years to come!"
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trinity brooks

August 13, 2025

5  out of  5
rating by trinity brooks
"professional, polite, and helpful"
We responded:
"Thank you for your kind words! At Kimberly Taylor Insurance Agency, we pride ourselves on being professional, polite, and helpful to all our clients. Welcome to our family—we’re here to support you with all your insurance needs!"
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Tytionna Glover

August 13, 2025

5  out of  5
rating by Tytionna Glover
"Crystal Booth was so amazing and very informative about what I needed to know. She is an incredible Insurance Agent."
We responded:
"Thank you for your wonderful feedback! We're so glad Crystal Booth at Kimberly Taylor Insurance Agency provided you with amazing and informative service regarding your life insurance needs. She truly is an incredible advisor. Welcome to our family—we look forward to assisting you anytime!"
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Patricia W

August 7, 2025

5  out of  5
rating by Patricia W
"Thanks Delicia for all your help!"
We responded:
"Thank you for your kind words! Delicia at Kimberly Taylor Insurance Agency is always happy to help. Welcome to our family—we look forward to supporting you with all your insurance needs!"
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James Uglass

August 7, 2025

5  out of  5
rating by James Uglass
"Crystal made the process quick and simple, and provided great service. 10/10"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Crystal made the process quick, simple, and provided excellent service for your vehicle insurance. Welcome to the Kimberly Taylor Insurance Agency family—we’re here for you every step of the way!"
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Tamara's Life In General

August 7, 2025

5  out of  5
rating by Tamara's Life In General
"Crystal Booth was PHENOMENAL!!! She was quick, professional, and very knowledgeable. She explained everything to me to help me understand my options and what I was choosing! She answered all of my questions & I got off the phone feeling like I knew for sure I made the best decision! I definitely will be recommending her to my family and friends!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Crystal Booth provided you with phenomenal, quick, and professional service while helping you understand your vehicle and renter's insurance options. At Kimberly Taylor Insurance Agency, we’re committed to ensuring you feel confident in your decisions. Welcome to our family—we truly appreciate your recommendations to family and friends!"
Profile photo of Crystal Booth

Crystal Booth

July 31, 2025

5  out of  5
rating by Crystal Booth
"The staff at Kimberly Taylor Southaven MS office is unmatched!"
We responded:
"Thank you for your wonderful feedback! We're proud that the team at Kimberly Taylor Insurance Agency in Southaven, MS, provided you with unmatched service and great pricing for your disability insurance. Welcome to our family—we look forward to serving you for all your insurance needs!"
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Florine Wallace

July 29, 2025

5  out of  5
rating by Florine Wallace
"Great experience with Delicia at State Farm. She explained everything clearly and helped me find the right coverage fast. Thank you!"
We responded:
"Thank you for sharing your great experience! We're delighted that Delicia at Kimberly Taylor Insurance Agency was able to clearly explain everything and help you find the right coverage quickly. Welcome to our family—we look forward to assisting you with all your insurance needs!"
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Monique Marianna Maclin

July 29, 2025

5  out of  5
rating by Monique Marianna Maclin
"Delicia was amazing to work with! Super friendly, knowledgeable, and made getting insurance quick and easy. Highly recommend!"
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Lee ScottJr

July 28, 2025

5  out of  5
rating by Lee ScottJr
"I had the Best experience on the phone with Frida V. On different quotes for my vehicle. Her pleasant personality and determination while explaining to me in detail of all the types of coverage that were available to me, made it helpful for me to make my decision with State Farm as my insurance. She also quoted me some Life Insurance coverage which she felt was very important for me to know. I am very happy with the coverage I choose and to know that she had my back."
We responded:
"Here at the Kimberly Taylor Insurance Agency let me formally welcome you to our family!!! Thanks so much for your 5 star review. I am so glad you had an excellent customer service experience with Frida. We take pride in making sure we provide the best customer experience and if you need us for anything we are only a text, email, or call away. We appreciate your business."