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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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trinity brooks

August 13, 2025

5  out of  5
rating by trinity brooks
"professional, polite, and helpful"
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Tytionna Glover

August 13, 2025

5  out of  5
rating by Tytionna Glover
"Crystal Booth was so amazing and very informative about what I needed to know. She is an incredible Insurance Agent."
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Jane

August 13, 2025

5  out of  5
rating by Jane
"If you need good insurance rates be sure to talk to dillon!"
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Patricia W

August 7, 2025

5  out of  5
rating by Patricia W
"Thanks Delicia for all your help!"
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James Uglass

August 7, 2025

5  out of  5
rating by James Uglass
"Crystal made the process quick and simple, and provided great service. 10/10"
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Tamara's Life In General

August 7, 2025

5  out of  5
rating by Tamara's Life In General
"Crystal Booth was PHENOMENAL!!! She was quick, professional, and very knowledgeable. She explained everything to me to help me understand my options and what I was choosing! She answered all of my questions & I got off the phone feeling like I knew for sure I made the best decision! I definitely will be recommending her to my family and friends!"
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Crystal Booth

July 31, 2025

5  out of  5
rating by Crystal Booth
"The staff at Kimberly Taylor Southaven MS office is unmatched!"
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Sheila

July 31, 2025

5  out of  5
rating by Sheila
"Dillon was able to get us a way better rate than our previous company! Excellent customer service too!"
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Tamyia Weatherspoon

July 30, 2025

5  out of  5
rating by Tamyia Weatherspoon
"High recommend! The agent that took care of me was Mrs. Booth, she explained everything in detail about my policy. I wanted some type of coverage for our house, and me and my children, she laid out all my options and helped me choose which one was best for me and my family! She also helped me tend to my children by distracting my son! Family friendly and kid friendly which made my life a little easier to know my children weren’t a bother to her! I definitely will be recommending her to my family and friends."
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Jalissa Cruz

July 30, 2025

5  out of  5
rating by Jalissa Cruz
"Delicia!! You are phenomenal!!!! Thank you for assisting me with my coverages and carefully breaking it down for me you never hesitated to explain everything I had questions about. I thank you for that; and your approach from start to finish was a 10/10 I would highly recommend you everytime! Thank you again!"
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Florine Wallace

July 29, 2025

5  out of  5
rating by Florine Wallace
"Great experience with Delicia at State Farm. She explained everything clearly and helped me find the right coverage fast. Thank you!"
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Monique Marianna Maclin

July 29, 2025

5  out of  5
rating by Monique Marianna Maclin
"Delicia was amazing to work with! Super friendly, knowledgeable, and made getting insurance quick and easy. Highly recommend!"
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Lee ScottJr

July 28, 2025

5  out of  5
rating by Lee ScottJr
"I had the Best experience on the phone with Frida V. On different quotes for my vehicle. Her pleasant personality and determination while explaining to me in detail of all the types of coverage that were available to me, made it helpful for me to make my decision with State Farm as my insurance. She also quoted me some Life Insurance coverage which she felt was very important for me to know. I am very happy with the coverage I choose and to know that she had my back."
We responded:
"Here at the Kimberly Taylor Insurance Agency let me formally welcome you to our family!!! Thanks so much for your 5 star review. I am so glad you had an excellent customer service experience with Frida. We take pride in making sure we provide the best customer experience and if you need us for anything we are only a text, email, or call away. We appreciate your business."
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Marquita

July 22, 2025

5  out of  5
rating by Marquita
"Great Customer Service from Delicia Kelly! I arrived early for my appointment and she was ready and on point. Great reception and service."
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Sara Tucker

July 21, 2025

5  out of  5
rating by Sara Tucker
"Delicia was amazing! She was able to get exactly what we needed done quickly and it was an extremely enjoyable experience."
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Gabrielle Santa Cruze

July 18, 2025

5  out of  5
rating by Gabrielle Santa Cruze
"I recently switched my homeowners and car insurance to Kimberly Taylor’s State Farm Agency, and I couldn’t be happier with the experience. Every call I’ve made has been met with friendly, professional, and prompt service. Most recently, Delicia Kelly assisted me with adding a new policy. She provided a quote within minutes of receiving my information and made the process quick and easy. Highly recommend!"
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Kevin Wilson

July 18, 2025

5  out of  5
rating by Kevin Wilson
"My experience today with representative Delicia Kelly was rather pleasant. Delicia was very professional and was helpful with all of my insurance needs. I would recommend her in the future…"
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Angela Hayes

July 15, 2025

5  out of  5
rating by Angela Hayes
"I had a wonderful experience with the agent Delicia who assisted me today. She was professional, patient, and incredibly helpful in resolving my issue quickly. It’s not often you come across someone who genuinely listens and makes you feel taken care of, but this agent did exactly that. I really appreciate her support and excellent customer service!"
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Susan Young

July 15, 2025

5  out of  5
rating by Susan Young
"Mrs Kimberly was professional, courteous and friendly. She helped me just 30 minutes before they closed for the day and treated me like I was her first client. I would definitely recommend her if you want an agent who cares who also goes out of her way to get you the best rate possible!"
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Kevin

July 14, 2025

5  out of  5
rating by Kevin
"Dillon helped me out a lot"
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Joe Kelly (eXp)

July 11, 2025

5  out of  5
rating by Joe Kelly (eXp)
"My experience was great and seamless. I was satisfied that I was finally able to get a good rate on my auto and rental and Delicia helped saved us money on both. The customer service was great as well. 10/10 - would recommend."
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Justin Jones

July 3, 2025

5  out of  5
rating by Justin Jones
"Great and friendly customer service. Delicia was awesome 10/10. Would recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Delicia provided you with excellent and friendly service. We truly appreciate your recommendation and look forward to serving you again soon!"
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Cypress Orr

July 3, 2025

5  out of  5
rating by Cypress Orr
"Delicia was kind and very knowledgeable! Customer Service is outstanding. She was honest and provided me with as many discounts possible. Thanks again!"
We responded:
"Thank you for your wonderful feedback! At Kimberly Taylor Insurance Agency, we’re proud to have Delicia on our team providing kind, knowledgeable, and honest service. We're glad she was able to find you the best discounts available. We appreciate your trust and look forward to assisting you again in the future!"
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Jason Stewart

July 1, 2025

5  out of  5
rating by Jason Stewart
"Delicia was very helpful and quick to get us a quote and then policy issued. Highly recommend!"
We responded:
"hank you for your fantastic review! At Kimberly Taylor Insurance Agency, we're delighted that Delicia was able to provide you with a quick and helpful experience from quote to policy issuance. We truly appreciate your high recommendation and look forward to serving you again!"
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Lena Wortham

July 1, 2025

5  out of  5
rating by Lena Wortham
"I had a fantastic experience working with Frida Valentin! She was knowledgeable, patient, and took the time to explain all of my options in a way that made sense. She followed up with me in a way that made me feel cared for and valued as a customer. I never felt rushed or pressured—just supported and informed. I highly recommend Frida if you're looking for someone you can trust with your insurance needs!"
We responded:
"Thank you so much for your kind words! At Kimberly Taylor Insurance Agency, we’re proud to have Frida Valentin on our team providing knowledgeable, patient, and personalized service. It’s wonderful to hear that she made you feel supported and valued throughout the process. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"