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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roy Scoggins

May 4, 2026

5  out of  5
rating by Roy Scoggins
"Crystal Booth with state farm has definitely earned my business with them.. she has worked hard the last 2 weeks and lowered my insure by 120 dollars a month..I am forever grateful for her contacting me.."
We responded:
"Roy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly C Taylor’s Team—we are always here to help!"
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Shenita Thompson

April 30, 2026

5  out of  5
rating by Shenita Thompson
"Good afternoon Kimberly C. Taylor and upper management: Ms./Mrs. Delicia is a wonderful, warm and welcoming coordinator. She has been very instrumental in helping me with every question and concern that I have about my policy. Ms./Mrs. Delicia has such a professional and helpful spirit. She doesn't mine being patient, helping with navigating through the app and to pay bills on time or early. In this day and time we live in very few people take pride in their job. She helps uplift her customers and even checks on you as a person. That means a lot to me because I'm going through a tough time right now. She helps uplift my spirit with her joy in her voice. There is a genuine concern about all of our needs. State Farm you have a top diamond coordinator in your midst. Please acknowledge all her hard work that she does with helping me and everyone who calls in needing assistance. It's great to receive kindness and expert help from a coordinator like Ms./Mrs. Delicia."
We responded:
"Thank you so much for the 5-star rating, Shenita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Joyce Mccoullugh

April 29, 2026

5  out of  5
rating by Joyce Mccoullugh
"Crystal really made my experience a great one. She helped me find the best policy that fits my family. I would recommend this company to everyone."
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David Weatherspoon

April 29, 2026

5  out of  5
rating by David Weatherspoon
"Crystal Booth is an excellent agent, she makes everything easier, I understand exactly what I’m receiving, she’s very nice, I feel very comfortable with Mrs. Booth, I tell everyone I know to contact Mrs. Booth with their insurance needs. Thank You Mrs. Booth"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Mehebubakhan@gmail.com Khan

April 27, 2026

5  out of  5
rating by Mehebubakhan@gmail.com Khan
"I cannot say enough about crystal,she is just super amazing.She truly went above and beyond to tailor a policy just for me, taking all the time to explain everything in a way I could understand.I feel so much better knowing I have the right coverage with someone I can trust.Super friendly and professional."
We responded:
"Mehebubakhan@gmail.com, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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MoniQue “Graci” Myers

April 21, 2026

5  out of  5
rating by MoniQue “Graci” Myers
"Delicia was great with me n my husband on helping us find the right policy"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kimberly C Taylor’s Team. "
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Jaylan Myers

April 21, 2026

5  out of  5
rating by Jaylan Myers
"Delicia was great and im happy she was there to help me with insurance."
We responded:
"Thank you so much for the 5-stars, Jaylan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kimberly C Taylor’s Team anytime."
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Eddins Thing

April 16, 2026

5  out of  5
rating by Eddins Thing
"I had a great experience working with my State Farm agent. She was responsive, knowledgeable, and made the entire process smooth and stress-free. I was able to get a solid policy with great coverage at a competitive rate, and everything was handled quickly and professionally. I really appreciated how clearly she explained my options and helped me find the best fit for my home. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Eddins! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Toni Maclin

April 9, 2026

5  out of  5
rating by Toni Maclin
"Thank you, Delicia. I would definitely recommend her to anyone needing insurance help."
We responded:
"We are grateful for your 5-star review, Toni! Thanks for taking a moment to share your positive rating of State Farm Agent Kimberly C Taylor’s Team here in Southaven . "
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Morgan Cody

April 9, 2026

5  out of  5
rating by Morgan Cody
"Thank you so much Delicia"
We responded:
"Thank you so much for the 5-stars, Morgan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Donell Hamer

April 7, 2026

5  out of  5
rating by Donell Hamer
"Crystal Booth is truly amazing and very helpful"
We responded:
"Donell, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly C Taylor’s Team—we are always here to help!"
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Adrienne Whitley

April 2, 2026

5  out of  5
rating by Adrienne Whitley
"My experience was great. Crystal Booth was my agent and, let me tell you, she is the BEST! She made the process smooth as possible and clarified thoroughly anything that I had a question about. I actually was able to pay way less for full coverage than my previous policy with just liability. Thanks Crystal! ♥️"
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Michelle Heath

March 31, 2026

5  out of  5
rating by Michelle Heath
"All business was taken care of immediately!"
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Casie Weatherspoon

March 31, 2026

5  out of  5
rating by Casie Weatherspoon
"Working with Mrs. Booth was very beneficial to me. She was able to answer all the questions I threw at her. Also she offered recommendations and gave suggestions for my situation that greatly helped me. Thank you Mrs. Booth for your hold work."
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KESHA BREWER

March 27, 2026

5  out of  5
rating by KESHA BREWER
"Crystal was my agent and I really enjoyed talking with her. She was very pleasant and helpful. I really appreciated how she took her time to explain the ins and outs of life insurance. Thank you so much. Shanita"
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trinity brooks

March 26, 2026

5  out of  5
rating by trinity brooks
"professional, polite, and helpful. Crystal walked me through the process step by step."
We responded:
"Thank you for your kind words! At Kimberly Taylor Insurance Agency, we pride ourselves on being professional, polite, and helpful to all our clients. Welcome to our family—we’re here to support you with all your insurance needs!"
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Tamyia Weatherspoon

March 26, 2026

5  out of  5
rating by Tamyia Weatherspoon
"High recommend! The agent that took care of me was Mrs. Booth, she explained everything in detail about my policy. Me and my husband have been trying to get car insurance for a price we’re comfortable with. She helped us tremendously, answered every question, and was very professional. Thank you, I will definitely be recommending you to others."
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Mrs. Booth at Kimberly Taylor Insurance Agency provided you with detailed, family-friendly service and helped you find the best coverage for your home and family. It’s wonderful to know she made your experience easier and more comfortable. Welcome to our family—we truly appreciate your recommendations to family and friends and look forward to supporting you for years to come!"
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Willie Booth Jr

March 26, 2026

5  out of  5
rating by Willie Booth Jr
"Crystal did amazing job with giving me a quote and I will be getting some coverage with her. Crystal is very friendly and very knowledgeable of her job. I will recommend their team to anyone that need insurance."
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Taleeah Booth

March 26, 2026

5  out of  5
rating by Taleeah Booth
"Crystal is amazing at what she does!"
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Shawn Wright

March 23, 2026

5  out of  5
rating by Shawn Wright
"Best agent 💯"
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Queen Angel

March 19, 2026

5  out of  5
rating by Queen Angel
"Crystal was very helpful in assisting me in every question or concern that I had. I am now able to be happy and comfortable with the decision I made! I would highly recommend"
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Kendria Jamerson

March 11, 2026

5  out of  5
rating by Kendria Jamerson
"Delicia is the most efficient rep I’ve ever dealt with when it comes to insurance. Her personality is so welcoming and she crosses every T and dots every i."
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Kaitlyn

March 11, 2026

4  out of  5
rating by Kaitlyn
"Always a pleasure to deal with."
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Kisha Whittier

March 7, 2026

5  out of  5
rating by Kisha Whittier
""I had a great experience with Crystal Booth at State Farm. The service was quick, and Crystal took her time explaining in details a better way to help me determine which policy was best for me and my love ones. I highly recommend Crystal to assist you with your needs!"
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Ashley Edwards

March 6, 2026

5  out of  5
rating by Ashley Edwards
"I was very hesitant to start and do this because I do not know much about life insurance but, after speaking with Mrs. Crystal Booth I gained understanding and she worked with me patiently when it came to myself and family. I am thankful!!!"