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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KESHA BREWER

KESHA BREWER

March 27, 2026

5  out of  5
rating by KESHA BREWER
"Crystal was my agent and I really enjoyed talking with her. She was very pleasant and helpful. I really appreciated how she took her time to explain the ins and outs of life insurance. Thank you so much. Shanita"
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Angela

March 26, 2026

5  out of  5
rating by Angela
"Delicia was very patient with me. She answered all of my questions in a very professional manner. She made the entire process enjoyable ☺️"
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trinity brooks

March 26, 2026

5  out of  5
rating by trinity brooks
"professional, polite, and helpful. Crystal walked me through the process step by step."
We responded:
"Thank you for your kind words! At Kimberly Taylor Insurance Agency, we pride ourselves on being professional, polite, and helpful to all our clients. Welcome to our family—we’re here to support you with all your insurance needs!"
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Tamyia Weatherspoon

March 26, 2026

5  out of  5
rating by Tamyia Weatherspoon
"High recommend! The agent that took care of me was Mrs. Booth, she explained everything in detail about my policy. Me and my husband have been trying to get car insurance for a price we’re comfortable with. She helped us tremendously, answered every question, and was very professional. Thank you, I will definitely be recommending you to others."
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Mrs. Booth at Kimberly Taylor Insurance Agency provided you with detailed, family-friendly service and helped you find the best coverage for your home and family. It’s wonderful to know she made your experience easier and more comfortable. Welcome to our family—we truly appreciate your recommendations to family and friends and look forward to supporting you for years to come!"
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Willie Booth Jr

March 26, 2026

5  out of  5
rating by Willie Booth Jr
"Crystal did amazing job with giving me a quote and I will be getting some coverage with her. Crystal is very friendly and very knowledgeable of her job. I will recommend their team to anyone that need insurance."
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Taleeah Booth

March 26, 2026

5  out of  5
rating by Taleeah Booth
"Crystal is amazing at what she does!"
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Amanda Taylor

March 24, 2026

5  out of  5
rating by Amanda Taylor
"My State Farm agent Crystal Booth provides outstanding service. She is always quick to respond, knowledgeable, and make the entire process smooth and stress-free. It’s clear she genuinely care about their clients."
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Shawn Wright

March 23, 2026

5  out of  5
rating by Shawn Wright
"Best agent 💯"
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Queen Angel

March 19, 2026

5  out of  5
rating by Queen Angel
"Crystal was very helpful in assisting me in every question or concern that I had. I am now able to be happy and comfortable with the decision I made! I would highly recommend"
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Kendria Jamerson

March 11, 2026

5  out of  5
rating by Kendria Jamerson
"Delicia is the most efficient rep I’ve ever dealt with when it comes to insurance. Her personality is so welcoming and she crosses every T and dots every i."
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Kaitlyn

March 11, 2026

4  out of  5
rating by Kaitlyn
"Always a pleasure to deal with."
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Kisha Whittier

March 7, 2026

5  out of  5
rating by Kisha Whittier
""I had a great experience with Crystal Booth at State Farm. The service was quick, and Crystal took her time explaining in details a better way to help me determine which policy was best for me and my love ones. I highly recommend Crystal to assist you with your needs!"
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Ashley Edwards

March 6, 2026

5  out of  5
rating by Ashley Edwards
"I was very hesitant to start and do this because I do not know much about life insurance but, after speaking with Mrs. Crystal Booth I gained understanding and she worked with me patiently when it came to myself and family. I am thankful!!!"
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Morgan Phelps

March 6, 2026

5  out of  5
rating by Morgan Phelps
"Great customer service as always! Thanks Dillon!"
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Mechelle Turner

March 4, 2026

5  out of  5
rating by Mechelle Turner
"Just leaving this review to say that I've been with many insurance companies, but none have had the great level of professionalism and customer service I've experienced from Dillon at Kimberly Taylor State Farm! Keep up the good work yall 👍"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Dillon and the team at Kimberly Taylor Insurance Agency provided you with such excellent professionalism and customer service. Your support means a lot to us, and we’ll be sure to pass along your compliments to Dillon. We look forward to continuing to serve you! 👍"
Profile photo of Nicole Terry

Nicole Terry

March 4, 2026

5  out of  5
rating by Nicole Terry
"There are a lot of people who sell insurance… but everyone is not called to it. I want to take a moment to shout out my classmate, my GIRL, and an incredible insurance professional, Crystal Weatherspoon-Booth. I know several people who sell insurance, but she is truly made for it. She doesn’t treat you like just another policy number. She doesn’t share your business. She handles every conversation with discretion, integrity care. She educates you. She protects you. She makes sure you understand what you have and why you have it. In a world where customer service can feel transactional, she makes it relational. If you’re looking for someone who will handle your family, your assets, and your future with integrity she’s the one. Thank you, Crystal (I called her but I also wanted to share my thanks publicly)! Keep serving the way you do. Renter's Insurance, Life Insurance, Auto Insurance & House Insurance..... call her!!!! Let her know we sent you!!!!"
We responded:
"Welcome to the Kimberly Taylor Insurance Agency family! We’re incredibly proud to have Crystal Weatherspoon-Booth as part of our team. Your thoughtful words truly capture the heart and dedication she brings to every client. Crystal’s commitment to treating each person with care, integrity, and respect is exactly what sets her—and our agency—apart. Thank you for recognizing her exceptional service and for sharing your appreciation publicly. If anyone is looking for someone who will protect their family, assets, and future with honesty and expertise, Crystal is definitely the one to call! We’re grateful to have you both with us!"
Profile photo of Jennifer Goodman

Jennifer Goodman

February 26, 2026

5  out of  5
rating by Jennifer Goodman
"Crystal Booth is the very best. From taking the time to explain the details of my policy to finding me the very best deal! 10/10 recommend you to go see my girl for all your insurance needs!"
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Kimberly Dawkins

February 26, 2026

5  out of  5
rating by Kimberly Dawkins
"I worked with Crystal recently to start an auto policy and the experience was phenomenal. I had a quote in hand in minutes. The communication was superb and best of all she saved me enough. She explained everything I was getting in detail and answered all questions. She also assured me that she was available after the policy started if I had additional questions. 10/10 would highly recommend."
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Rhonda Miller

February 25, 2026

5  out of  5
rating by Rhonda Miller
"If you need somewhere thats knowledgeable in car insurance Kimberly Taylor State Farm is the place to go! Dillon helped us so much!"
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Christopher Willis

February 24, 2026

5  out of  5
rating by Christopher Willis
"Kimberly Taylor State Farm of Southaven has an AMAZING crew! They have great rates too! Yall go check them out for any insurance needs you have!! They also have the best doorbell in the insurance industry 😁"
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Artavia Williams

February 22, 2026

5  out of  5
rating by Artavia Williams
"Got car insurance through her and she was the best hands down! Very patient and will help you find the BEST price. 10/10 recommend!"
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Kanesha Hughes

February 20, 2026

5  out of  5
rating by Kanesha Hughes
"Ms.Crystal Booth Was Fantastic! She Was A Big Help On Getting Me Affordable Car Insurance Very Professional And Quick."
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Diamond Borrum

February 19, 2026

5  out of  5
rating by Diamond Borrum
"Great customer service and people skills."
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sharita wilson

February 19, 2026

5  out of  5
rating by sharita wilson
"I am so pleased with the ease of talking to a representative and getting results swiftly. The agents took care of me and tailored to my needs. I will definitely tell everyone about my experience. 10/10 I highly recommend this company."
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Paige Scott

February 19, 2026

5  out of  5
rating by Paige Scott
"I went in looking for life insurance and the staff made me feel welcomed and the agent helped me understand the different types of life insurance. Proud to be a new member of the state farm family."