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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bruce stockdale

August 11, 2026

5  out of  5
rating by bruce stockdale
"I needed a quote for my new home and Crystal Booth was able to help me the same day. Excellent customer service and great prices."
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MSCYT

August 7, 2026

5  out of  5
rating by MSCYT
"Crystal, was awesome!!!!. I was not expecting the rate that I got but glad about it. Crystal informs you well about what your getting and answered all my questions. If you look to switch or need new cover give them a call"
We responded:
"MSCYT, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Southaven. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kimberly C Taylor and Team "
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Glendia Mason

August 5, 2026

5  out of  5
rating by Glendia Mason
"Thank you State Farm!! I could not get a good insurance rate for my daughter nowhere! I called State Farm and spoke with Crystal Booth and she gave a great rate and now my daughter is insured!!

Thanks Crystal at State Farm!!! Y’all are amazing!!"
We responded:
"Glendia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Julie Thimmes

August 5, 2026

5  out of  5
rating by Julie Thimmes
"The staff at Kimberley’s office have been great answering my questions and adding/changing insurance coverage when needed. Crystal helped me today with fast, professional service when we added additional insurance. Call her for your next insurance needs and quotes."
We responded:
"Julie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Southaven insurance team! - Your State Farm Agent, Kimberly C Taylor "
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William Story

July 22, 2026

5  out of  5
rating by William Story
"I had an outstanding experience with the Kimberly Taylor Agency at State Farm, especially working with Crystal Booth and her team. From the very beginning, they took the time to explain all of my insurance options in a way that was easy to understand, allowing me to make an informed decision without ever feeling pressured.

Crystal was knowledgeable, patient, and genuinely cared about finding the coverage that best fit my needs. Her entire team was amazing—friendly, responsive, and professional throughout the entire process. They made everything smooth and stress-free.

If you’re looking for an insurance agency that truly puts its customers first, I highly recommend the Kimberly Taylor Agency at State Farm. Ask for Crystal Booth—you’ll receive excellent service and honest guidance, whether you need auto, home, business, life, or any other type of insurance. You won’t be disappointed."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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will jackson

July 16, 2026

5  out of  5
rating by will jackson
"State farm is amazing. Very friendly and get straight to the point."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly C Taylor’s team. "
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Russ Moody

July 15, 2026

5  out of  5
rating by Russ Moody
"Thanks to Samiria! I appreciate her persistence and follow up in getting an issue resolved."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cora Raimey

July 14, 2026

5  out of  5
rating by Cora Raimey
"I have always had such a wonderful experience when speaking with your Frontline employees Ms/Mrs. Samiria.
She is always polite, patient, upbeat and professional whenever I call. I feel so comfortable talking to her and that's something I really appreciate."
We responded:
"Cora, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Herman Brown

July 14, 2026

5  out of  5
rating by Herman Brown
"Crystal also take good care of me when I call and also takes care of whatever I need."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Southaven to know that you had such a wonderful experience with us here on State Farm Agent Kimberly C Taylor’s Team."
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Rand Fan

July 13, 2026

5  out of  5
rating by Rand Fan
"Crystal from State Farm went above and beyond to get my policy started, working over the weekend to meet my timeline. The folks at Kimberly Taylor’s office in Southaven understand customer satisfaction."
We responded:
"Thanks so much for the amazing review, Rand! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jahzara Ivey

July 9, 2026

5  out of  5
rating by Jahzara Ivey
"I had an amazing experience working with Kimberly Taylor! She provided outstanding customer service from start to finish and made the entire insurance process simple and stress-free. Kimberly was incredibly knowledgeable, patient, and took the time to answer all of my questions, making sure I understood all of my options.

She truly went above and beyond to help me find the coverage that best fit my needs, and I never felt rushed or pressured. Her professionalism, kindness, and genuine willingness to help made a huge difference.

If you're looking for an insurance agent who is reliable, responsive, and truly cares about her clients, I highly recommend Kimberly Taylor. She delivers exceptional customer service and is a pleasure to work with!"
We responded:
"Jahzara, thank you for your wonderful review of State Farm Agent Kimberly C Taylor’s Team!"
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DiAdam Weatherspoon

July 9, 2026

5  out of  5
rating by DiAdam Weatherspoon
"Crystal Booth was very helpful. My experience was great. I highly recommend"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gloria Aura

July 8, 2026

5  out of  5
rating by Gloria Aura
"I had a great experience with the state farm insurance company. The staff were friendly, knowledgeable and took time to explain coverage options. It's awesome working with you. Thank you"
We responded:
"Thanks so much for the fantastic rating, Gloria! We are so glad you had a positive experience with us here on State Farm Agent Kimberly C Taylor’s Team. If there is anything we can do for you in the future, just give us a shout! "
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JaMarius Moore

July 8, 2026

5  out of  5
rating by JaMarius Moore
"Great and timely work"
We responded:
"Thanks so much for the amazing review, JaMarius! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shawna Melton

July 7, 2026

5  out of  5
rating by Shawna Melton
"Samiria was a huge help when I had issues with my payment. I highly recommend Samiria and all the agents at Kimberly Taylor State farm."
We responded:
"Wow, thank you for the 5-star review, Shawna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Betina Hunt

July 4, 2026

5  out of  5
rating by Betina Hunt
"I appreciate the quick response and the easy process working with Ms
Crystal Booth."
We responded:
"We are grateful for your 5-star review, Betina! Thanks for taking a moment to share your positive rating of State Farm Agent Kimberly C Taylor’s Team here in Southaven . "
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Shenita Thompson

July 2, 2026

5  out of  5
rating by Shenita Thompson
"Good afternoon Kimberly C. Taylor and upper management:

Ms./Mrs. Samiria is a wonderful, warm and welcoming coordinator. She has been very instrumental in helping me with every question and concern that I have about my policy. Ms./Mrs. Samira is such a professional and helpful spirit. She doesn't mine being patient, helping with navigating through the app and to pay bills on time or early. In this day and time we live in very few people take pride in their job. She helps uplift her customers and even checks on you as a person. That means a lot to me because I'm going through a tough time right now. She helps uplift my spirit with her joy in her voice. There is a genuine concern about all of our needs. State Farm you have a top diamond coordinator in your midst. Please acknowledge all her hard work that she does with helping me and everyone who calls in needing assistance. It's great to receive kindness and expert help from a coordinator like Ms./Mrs. Samiria."
We responded:
"Thank you so much for the 5-star rating, Shenita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ric Lawless

July 2, 2026

5  out of  5
rating by Ric Lawless
"Samaria at Kimberly Taylor State Farm was pleasure to work with to get my new direct bill accounts set up. Super friendly and professional."
We responded:
"Thanks so much for the amazing review, Ric! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Emily Beard

June 29, 2026

5  out of  5
rating by Emily Beard
"I had an excellent experience with State Farm. They noticed that I had accidentally made a duplicate payment and contacted me right away before I even realized the mistake. Their representative was courteous, professional, and resolved the issue immediately. It’s reassuring to know they are looking out for their customers and provide such prompt, attentive service. I truly appreciate their honesty, efficiency, and outstanding customer care. Thank you for going above and beyond!"
We responded:
"Thanks so much for the amazing review, Emily! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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R. Lang

June 25, 2026

5  out of  5
rating by R. Lang
"Great associates working for this agent, they are very helpful everytime I come in or call!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Diana O'Rourke

June 24, 2026

5  out of  5
rating by Diana O'Rourke
"I contacted the office to update my autopayment account because of a bank merger. The help I received was fantastic! That kind of service is why I've been a State Farm customer for 45 years."
We responded:
"Diana, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kimberly C Taylor’s Team here in our Southaven office. "
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Jasmine White

June 23, 2026

5  out of  5
rating by Jasmine White
"Crystal did a great job providing insurance for me , it was a quick and easy process. I’m a happy customer"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kimberly C Taylor’s Team. "
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Norriese Rogers

June 18, 2026

5  out of  5
rating by Norriese Rogers
"I've been a customer of Kimberly Taylor State Farm for several years, and the service is exceptional. Samiria consistently goes above and beyond to provide timely, professional, and personalized support. She is always pleasant to work with, takes the time to answer questions, and genuinely cares about helping customers.

It's refreshing to work with an agency that values relationships and customer service the way this team does. I highly recommend Kimberly Taylor State Farm to anyone looking for an insurance agency they can trust. Thank you, Samiria, for your outstanding service!"
We responded:
"Wow, thank you for the 5-star review, Norriese! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Catrice Barnes Hampton

June 17, 2026

5  out of  5
rating by Catrice Barnes Hampton
"Samiria is the best! I am very pleased with the services I am receiving. She is very understanding."
We responded:
"Thank you so much for the 5-stars, Catrice! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Henry Walker

June 17, 2026

5  out of  5
rating by Henry Walker
"It was a pleasant experience because of their friendliness and diligent effort to resolve my issues."
We responded:
"Thank you so much for the 5-stars, Henry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "