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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamara's Life In General

Tamara's Life In General

November 4, 2026

5  out of  5
rating by Tamara's Life In General
"Crystal Booth was PHENOMENAL!!! She was quick, professional, and very knowledgeable. She explained everything to me to help me understand my options and what I was choosing! She answered all of my questions & I got off the phone feeling like I knew for sure I made the best decision! I definitely will be recommending her to my family and friends!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Crystal Booth provided you with phenomenal, quick, and professional service while helping you understand your vehicle and renter's insurance options. At Kimberly Taylor Insurance Agency, we’re committed to ensuring you feel confident in your decisions. Welcome to our family—we truly appreciate your recommendations to family and friends!"
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Celina Barnes

November 4, 2026

5  out of  5
rating by Celina Barnes
"Anaesia Hadley was very helpful. She was great in helping me navigate a discount process. She was patient. She was kind she was nice. She was considerate and thoughtful. She Assist me in the process to keep my discount. Please honor her. She’s a 10 and deserves a Bravo Zulu and a raise."
We responded:
"Thank you so much for the 5 stars, Celina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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OTH Beasted

October 29, 2026

5  out of  5
rating by OTH Beasted
"Mrs Crystal started working with me and got me the best rate quick & easily. Very easy process and i’m very satisfied"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Billy Cagle

October 27, 2026

5  out of  5
rating by Billy Cagle
"The first floor of my home flooded and Kimberly Taylor and her staff came to my rescue immediately ! She and Krystal Booth had a crew to my home very quickly to access the damage and start clearing the damage ! Very professional and friendly !!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Southaven to know you had such a great experience with us. "
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Kristen Vaughn

October 26, 2026

5  out of  5
rating by Kristen Vaughn
"I switched car insurance to State Farm today, and saved hundreds making the switch!!! Crystal was the greatest!!! She was very informative, patient, and polite with explaining everything during the process. Thank you for making this experience The Best 👍."
We responded:
"Kristen, thank you for the fantastic review! We’re always here to support you with your insurance needs in Southaven. "
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Kennedy Styles

October 23, 2026

5  out of  5
rating by Kennedy Styles
"Madison Collins is a great example of a good team member. She was very respectful and informative on the phone. Any questions i asked she was able to answer them PERFECTLY. Very patient. Overall great experience."
We responded:
"Kennedy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Galen Hardy

October 22, 2026

5  out of  5
rating by Galen Hardy
"Madison provided excellent service today! She was professional, thorough, educational and polite. I very much appreciated her help."
We responded:
"Galen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Southaven insurance team is always here and happy to help. "
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Blake James

October 20, 2026

5  out of  5
rating by Blake James
"Great service very helpful and informative, as well as took the time to explain things I didn’t understand!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kimberly C Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southaven ."
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Toney Cowan

October 20, 2026

5  out of  5
rating by Toney Cowan
"I would recommend her to keep up the good work assisting others.l appreciated her assisting me.She was very professional. Thank you"
We responded:
"Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had a positive experience with our team. Professionalism and exceptional service are our top priorities, and it’s wonderful to know that we met your expectations. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for your support!

Best regards,
Kimberly Taylor Insurance Agency"
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cedric hamilton

October 10, 2026

5  out of  5
rating by cedric hamilton
"Crystal provides great customer service. She also explained exactly what I would be receiving."
We responded:
"Thanks so much for the fantastic rating, cedric! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Roshenna Weatherspoon

October 9, 2026

5  out of  5
rating by Roshenna Weatherspoon
"I had the pleasure of speaking with Crystal Booth who was able to get me lower auto and home insurance rates. I am grateful for her knowledge and professionalism. I am so thankful for her and State Farm."
We responded:
"Roshenna, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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larry gathings

September 30, 2026

5  out of  5
rating by larry gathings
"CRYSTAL was such a great help today ! Thank you"
We responded:
"Thanks so much for your 5 star review. We are so glad to have you as part of our Kimberly Taylor State Farm Agency family!!! We appreciate your business."
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Benetria Gist

September 29, 2026

5  out of  5
rating by Benetria Gist
"The customer service is top notch. Always polite and kind so thank you State Farm in the whole crew"
We responded:
"Thank you for the 5-star review, Benetria! We’re proud to serve the Southaven community and truly appreciate your support. "
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Kaime Gadson

September 28, 2026

5  out of  5
rating by Kaime Gadson
"I wanted to share how Anaesia, who works in Kimberly Taylor's office, was polite and handled my issue with care. She was friendly and made me feel special as her customer."
We responded:
"Thanks so much Kaime for your 5 star review. I am so glad Frida gave you excellent customer service and great response time. Here at the Kimberly Taylor Insurance Agency we take pride in providing our customers with the best care we can provide!!! We appreciate your business."
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Rand Fan

September 24, 2026

5  out of  5
rating by Rand Fan
"Crystal comes through again! She worked out a misunderstanding with the corporate office that will save me hundreds of dollars. A good neighbor indeed."
We responded:
"Thanks so much for the amazing review, Rand! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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B. A. Kelow

September 17, 2026

5  out of  5
rating by B. A. Kelow
"Anaesia was very friendly and professional. I’m very glad I chose this agency!"
We responded:
"Thank you so much for your wonderful feedback of us here at Kimberly C Taylor’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kimberly C Taylor’s Insurance Team "
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will jackson

September 15, 2026

5  out of  5
rating by will jackson
"State farm is amazing. Very friendly and get straight to the point."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly C Taylor’s team. "
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ShaRhonda Smith

September 15, 2026

5  out of  5
rating by ShaRhonda Smith
"Today I called to remove a vehicle from my policy. I spoke with Anaesia, who was exceptionally pleasant and helpful, and got my request processed, payment updated, and policy paid in less than 10 minutes. I always have a pleasant and efficient experience whenever I call."
We responded:
"ShaRhonda, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Keely-Shay Buckley

September 14, 2026

5  out of  5
rating by Keely-Shay Buckley
"I spoke with Dillon who gave me a quote and helped me through the whole process. He was very patient and understanding. Dillon answered all of my questions. I would give him 100 stars if I could. Every State Farm deserves a Dillon!"
We responded:
"Thanks so much for the amazing review, Keely-Shay! We really appreciate your support here in Southaven. Just reach out anytime if you need us - we’re here for you. "
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Della J

September 11, 2026

5  out of  5
rating by Della J
"Dillon is an amazing young man. I actually only called to get a homeowner's insurance quote. Dillon was so respectful and helpful that I ended up bundling my homeowner's and auto insurance at the same time and made a decision to go with State Farm within 24 hours and started my new policies immediately.
Ms. Taylor was also very welcoming when I spoke to her on the phone. I am very happy with my decision!!"
We responded:
"Thank you so much for the 5 stars, Della! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Krystal Fleming

September 3, 2026

5  out of  5
rating by Krystal Fleming
"I had a wonderful experience working with Crystal Booth at State Farm! From beginning to end, she was extremely helpful, patient, and knowledgeable. She took the time to walk me through every step of the process, answered my questions clearly, and made sure I understood everything before moving forward.

I truly appreciated that I never felt rushed or like I was just another customer. Crystal was professional, kind, attentive, and genuinely committed to making sure I had the information and coverage I needed.

Excellent customer service makes such a difference, and Crystal definitely provided that! I highly recommend her to anyone looking for an insurance agent who is knowledgeable, patient, and willing to go the extra mile. Thank you, Crystal, for making my State Farm experience a great one! ❤️"
We responded:
"Krystal, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Southaven insurance team is always here and happy to help. "
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LaSandra Perry

September 2, 2026

5  out of  5
rating by LaSandra Perry
"Crystal Booth was very helpful & patient. She made sure you understood what you were getting & the best policy for your vehicle. If you need insurance call Crystal she will get you right."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Frederick Willis

August 30, 2026

5  out of  5
rating by Frederick Willis
"Thank you so much Ms. Crystal for helping us explore and lowering our costs."
We responded:
"Frederick, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kristen Cooper

August 29, 2026

5  out of  5
rating by Kristen Cooper
"I love this state farm office. Everyone is so helpful. I love the fact that im not treated like just a number.. anything that's going on and I need to get ahold of crystal and I cant if I call the office they get her a message and she gets back with me as soon as she can.. they treat you like family they go way above and beyond any other insurance company I've ever been with. I would recommend anyone to this state farm office they have been so good to me."
We responded:
"Welcome to the Kimberly Taylor State Farm Agency family! We are thrilled to hear about your positive experience with Crystal and our team. Going above and beyond for our clients is what we strive for every day. Thank you for trusting us with your insurance needs and for sharing your kind words. If you ever need anything, we’re always here to help!"
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Antonio Farmer

August 21, 2026

5  out of  5
rating by Antonio Farmer
"Great experience working with Dillon. He made switching my home and auto insurance to State Farm simple, answered my questions, and helped me get the right coverage at a better rate. Highly recommend Dillon if you’re looking for a responsive State Farm agent in the Southaven area."
We responded:
"Thank you for the 5-star review of Kimberly C Taylor’s team - we really appreciate your kind words! "