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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rand Fan

September 24, 2026

5  out of  5
rating by Rand Fan
"Crystal comes through again! She worked out a misunderstanding with the corporate office that will save me hundreds of dollars. A good neighbor indeed."
We responded:
"Thanks so much for the amazing review, Rand! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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B. A. Kelow

September 17, 2026

5  out of  5
rating by B. A. Kelow
"Anaesia was very friendly and professional. I’m very glad I chose this agency!"
We responded:
"Thank you so much for your wonderful feedback of us here at Kimberly C Taylor’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kimberly C Taylor’s Insurance Team "
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will jackson

September 15, 2026

5  out of  5
rating by will jackson
"State farm is amazing. Very friendly and get straight to the point."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly C Taylor’s team. "
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ShaRhonda Smith

September 15, 2026

5  out of  5
rating by ShaRhonda Smith
"Today I called to remove a vehicle from my policy. I spoke with Anaesia, who was exceptionally pleasant and helpful, and got my request processed, payment updated, and policy paid in less than 10 minutes. I always have a pleasant and efficient experience whenever I call."
We responded:
"ShaRhonda, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Keely-Shay Buckley

September 14, 2026

5  out of  5
rating by Keely-Shay Buckley
"I spoke with Dillon who gave me a quote and helped me through the whole process. He was very patient and understanding. Dillon answered all of my questions. I would give him 100 stars if I could. Every State Farm deserves a Dillon!"
We responded:
"Thanks so much for the amazing review, Keely-Shay! We really appreciate your support here in Southaven. Just reach out anytime if you need us - we’re here for you. "
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Della J

September 11, 2026

5  out of  5
rating by Della J
"Dillon is an amazing young man. I actually only called to get a homeowner's insurance quote. Dillon was so respectful and helpful that I ended up bundling my homeowner's and auto insurance at the same time and made a decision to go with State Farm within 24 hours and started my new policies immediately.
Ms. Taylor was also very welcoming when I spoke to her on the phone. I am very happy with my decision!!"
We responded:
"Thank you so much for the 5 stars, Della! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Krystal Fleming

September 3, 2026

5  out of  5
rating by Krystal Fleming
"I had a wonderful experience working with Crystal Booth at State Farm! From beginning to end, she was extremely helpful, patient, and knowledgeable. She took the time to walk me through every step of the process, answered my questions clearly, and made sure I understood everything before moving forward.

I truly appreciated that I never felt rushed or like I was just another customer. Crystal was professional, kind, attentive, and genuinely committed to making sure I had the information and coverage I needed.

Excellent customer service makes such a difference, and Crystal definitely provided that! I highly recommend her to anyone looking for an insurance agent who is knowledgeable, patient, and willing to go the extra mile. Thank you, Crystal, for making my State Farm experience a great one! ❤️"
We responded:
"Krystal, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Southaven insurance team is always here and happy to help. "
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LaSandra Perry

September 2, 2026

5  out of  5
rating by LaSandra Perry
"Crystal Booth was very helpful & patient. She made sure you understood what you were getting & the best policy for your vehicle. If you need insurance call Crystal she will get you right."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Frederick Willis

August 30, 2026

5  out of  5
rating by Frederick Willis
"Thank you so much Ms. Crystal for helping us explore and lowering our costs."
We responded:
"Frederick, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kristen Cooper

August 29, 2026

5  out of  5
rating by Kristen Cooper
"I love this state farm office. Everyone is so helpful. I love the fact that im not treated like just a number.. anything that's going on and I need to get ahold of crystal and I cant if I call the office they get her a message and she gets back with me as soon as she can.. they treat you like family they go way above and beyond any other insurance company I've ever been with. I would recommend anyone to this state farm office they have been so good to me."
We responded:
"Welcome to the Kimberly Taylor State Farm Agency family! We are thrilled to hear about your positive experience with Crystal and our team. Going above and beyond for our clients is what we strive for every day. Thank you for trusting us with your insurance needs and for sharing your kind words. If you ever need anything, we’re always here to help!"
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Antonio Farmer

August 21, 2026

5  out of  5
rating by Antonio Farmer
"Great experience working with Dillon. He made switching my home and auto insurance to State Farm simple, answered my questions, and helped me get the right coverage at a better rate. Highly recommend Dillon if you’re looking for a responsive State Farm agent in the Southaven area."
We responded:
"Thank you for the 5-star review of Kimberly C Taylor’s team - we really appreciate your kind words! "
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Dewitt Taliaferro

August 19, 2026

5  out of  5
rating by Dewitt Taliaferro
"Anaesia gave great customer service and was very helpful in finding me a auto and rental quote with a great bundle discount I very much recommend Kimberly taylor state farm office."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Becky Mott

August 19, 2026

5  out of  5
rating by Becky Mott
"Crystal Booth was awesome! Gave me a great home and auto policy! Wonderful service?"
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MSCYT

August 7, 2026

5  out of  5
rating by MSCYT
"Crystal, was awesome!!!!. I was not expecting the rate that I got but glad about it. Crystal informs you well about what your getting and answered all my questions. If you look to switch or need new cover give them a call"
We responded:
"MSCYT, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Southaven. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kimberly C Taylor and Team "
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Glendia Mason

August 5, 2026

5  out of  5
rating by Glendia Mason
"Thank you State Farm!! I could not get a good insurance rate for my daughter nowhere! I called State Farm and spoke with Crystal Booth and she gave a great rate and now my daughter is insured!!

Thanks Crystal at State Farm!!! Y’all are amazing!!"
We responded:
"Glendia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Julie Thimmes

August 5, 2026

5  out of  5
rating by Julie Thimmes
"The staff at Kimberley’s office have been great answering my questions and adding/changing insurance coverage when needed. Crystal helped me today with fast, professional service when we added additional insurance. Call her for your next insurance needs and quotes."
We responded:
"Julie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Southaven insurance team! - Your State Farm Agent, Kimberly C Taylor "
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William Story

July 22, 2026

5  out of  5
rating by William Story
"I had an outstanding experience with the Kimberly Taylor Agency at State Farm, especially working with Crystal Booth and her team. From the very beginning, they took the time to explain all of my insurance options in a way that was easy to understand, allowing me to make an informed decision without ever feeling pressured.

Crystal was knowledgeable, patient, and genuinely cared about finding the coverage that best fit my needs. Her entire team was amazing—friendly, responsive, and professional throughout the entire process. They made everything smooth and stress-free.

If you’re looking for an insurance agency that truly puts its customers first, I highly recommend the Kimberly Taylor Agency at State Farm. Ask for Crystal Booth—you’ll receive excellent service and honest guidance, whether you need auto, home, business, life, or any other type of insurance. You won’t be disappointed."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Russ Moody

July 15, 2026

5  out of  5
rating by Russ Moody
"Thanks to Samiria! I appreciate her persistence and follow up in getting an issue resolved."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cora Raimey

July 14, 2026

5  out of  5
rating by Cora Raimey
"I have always had such a wonderful experience when speaking with your Frontline employees Ms/Mrs. Samiria.
She is always polite, patient, upbeat and professional whenever I call. I feel so comfortable talking to her and that's something I really appreciate."
We responded:
"Cora, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Herman Brown

July 14, 2026

5  out of  5
rating by Herman Brown
"Crystal also take good care of me when I call and also takes care of whatever I need."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Southaven to know that you had such a wonderful experience with us here on State Farm Agent Kimberly C Taylor’s Team."
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Jahzara Ivey

July 9, 2026

5  out of  5
rating by Jahzara Ivey
"I had an amazing experience working with Kimberly Taylor! She provided outstanding customer service from start to finish and made the entire insurance process simple and stress-free. Kimberly was incredibly knowledgeable, patient, and took the time to answer all of my questions, making sure I understood all of my options.

She truly went above and beyond to help me find the coverage that best fit my needs, and I never felt rushed or pressured. Her professionalism, kindness, and genuine willingness to help made a huge difference.

If you're looking for an insurance agent who is reliable, responsive, and truly cares about her clients, I highly recommend Kimberly Taylor. She delivers exceptional customer service and is a pleasure to work with!"
We responded:
"Jahzara, thank you for your wonderful review of State Farm Agent Kimberly C Taylor’s Team!"
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DiAdam Weatherspoon

July 9, 2026

5  out of  5
rating by DiAdam Weatherspoon
"Crystal Booth was very helpful. My experience was great. I highly recommend"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gloria Aura

July 8, 2026

5  out of  5
rating by Gloria Aura
"I had a great experience with the state farm insurance company. The staff were friendly, knowledgeable and took time to explain coverage options. It's awesome working with you. Thank you"
We responded:
"Thanks so much for the fantastic rating, Gloria! We are so glad you had a positive experience with us here on State Farm Agent Kimberly C Taylor’s Team. If there is anything we can do for you in the future, just give us a shout! "
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JaMarius Moore

July 8, 2026

5  out of  5
rating by JaMarius Moore
"Great and timely work"
We responded:
"Thanks so much for the amazing review, JaMarius! We really appreciate your support here in Southaven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shawna Melton

July 7, 2026

5  out of  5
rating by Shawna Melton
"Samiria was a huge help when I had issues with my payment. I highly recommend Samiria and all the agents at Kimberly Taylor State farm."
We responded:
"Wow, thank you for the 5-star review, Shawna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"